Tag Archives: calls

Nowadays, it is almost impossible to say that your company is based in just one location. As your company grows, you need to extend its base to other places as well, since we are all living in a global economy where nothing is limited in its exposure. Today, we have …

Organizations are increasing their use of call centres. This is creating more opportunities for people to become call centre agents. An agent is a very busy role. It involves outbound sales calls or inbound customer service calls. The end result of an outbound call is different from an inbound call. …

There are many different ways you can communicate with others, which inclding,   Phone calls (mobile or desk phone) SMS Email Instant messaging (e.g. Microsoft Lync/Communicator) Video call In person   There are good ways and bad ways to use each of these different communication methods, and it takes a …